Privacy policy
At Thedropkart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, stored, and protected when you visit or make a purchase from https://thedropkart.in.
Thedropkart is operated as a sole proprietorship based in India. By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
Name, mobile number, email address, billing address, and shipping address.
Payment Information
Payments made using UPI, cards, net banking, or cash on delivery are processed through secure payment gateways. We do not store your complete card or banking details.
Order Information
Products ordered, order value, delivery status, return or exchange requests, and order history.
Device and Usage Data
IP address, browser type, device details, pages visited, time spent on the site, and cookies.
Marketing Preferences
Your choice to receive promotional messages, emails, or offers from us.
We collect this information when you place an order, contact our support team, subscribe to communications, or browse our website.
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Confirm payments and send order updates
Provide customer support and resolve issues
Improve website performance and shopping experience
Send promotional messages only when you give consent
Detect and prevent fraud or misuse
Meet legal, tax, and regulatory requirements in India
3. Sharing of Information
Your personal information is shared only when necessary, including with:
Shopify
Our ecommerce platform that securely hosts our store and customer data.
Payment Gateways
To process payments safely and securely.
Shipping Partners
Courier companies used for order delivery across India.
Service Providers
Tools used for analytics, communication, and customer support.
Legal Authorities
When required under Indian law or government regulations.
We do not sell, rent, or misuse your personal data for third-party marketing.
4. Data Storage and Retention
Your data is stored securely on Shopify servers and related service providers.
We keep your information only for as long as required to complete orders, provide support, prevent fraud, and meet legal or tax obligations.
5. Cookies and Tracking
We use cookies to ensure smooth website functioning and a better user experience. Cookies help us:
Remember cart items
Understand website usage
Improve navigation and performance
You can manage cookies through your browser settings. Some features may not work properly if cookies are disabled.
6. Your Rights as a Customer in India
You have the right to:
Request access to your personal data
Ask for correction of inaccurate information
Withdraw consent for marketing messages
Request deletion of your data, subject to legal requirements
To exercise these rights, please contact us using the details below.
7. Data Security
We use reasonable security measures such as secure servers, encrypted connections, and trusted payment gateways to protect your data. While we take strong precautions, no online system is completely risk-free.
8. Children’s Privacy
Thedropkart does not knowingly collect personal data from individuals below 18 years of age. If such data is identified, it will be removed promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. We recommend reviewing this policy regularly.
10. Contact Details
If you have any questions or concerns regarding this Privacy Policy or your personal data, you can contact us at:
Thedropkart
Email: lnfothedropkart@gmail.com
Phone: +91 9925437462
Business Address:
Sujal Residency,
Next to lane of Kamla Park Society,
Near Bopal, Jaldhara 1,
Bopal, Ahmedabad, Gujarat – 380058, India